The Buyer shall pay the agreed price for the Product(s) as stated on the Seller’s invoice and not (where different) as expressed in any quotation, estimate or documentation, or given orally by the Seller.
All pricings quoted are in Singapore Dollars (SGD).
All Product(s) sold by PastryDen do not and will not include Goods & Services Tax.
A non-refundable deposit of $200 or 50% of total price, whichever is higher, is required to confirm any orders, unless otherwise stated.
In the event that a required deposit is not made five (5) working days prior to event, the Seller reserves the right to cancel the order without any notification to the Buyer.
If, in any unforeseen circumstances that, the Seller is unable to accept or fulfil the order, the deposit will be refunded at no administrative charge.
We accept payment via “Bank Transfer” and “Couriered Cheque”. We accept “Credit Cards” payment for purchases via the Website.
“Cash/Cheque on Delivery” are accepted if specifically stated and agreed between the Buyer and the Seller.
For Bank Transfers, the Buyer has to make full payment as stated on the Quotation and/or the Invoice issued to the Buyer by the Seller. Please input the reference number on the Quotation and/or Invoice when making the transfer. Buyers are advised to retained and provide any proof of transfers in case of discrepancies.
For Cheque Payments, Buyer may mail a non-post-dated cheque to our business address. Buyers are advised to retained and provide any proof of transfers in case of discrepancies.
In an event that the Buyer is unable to provide any proof of payments and that Seller does not receive any payments, the Seller reserves the right to cancel the order immediately.
A late payment fee of 5% per month is chargeable on all outstanding due and owing not settled within the agreed credit terms. Pricing may be subjected to change without prior notice.
For information on other payment methods & extra surcharge, please continue reading or refer to the FAQ section.
6. AMENDMENTS & CANCELLATION POLICY
An administrative surcharge of $10 will be imposed for each amendment. Amendments must be made ten (10) working days prior to Product(s) event or delivery date, subjected to approval.
A $25 administrative charge will be imposed for each cancellation request.
For orders cancelled twenty-one (≤21) days or less prior to event date, 100% penalty on order total, and no refunds will be provided.
For orders cancelled thirty (≥30) days or more prior to event date, 50% penalty on order total in addition to a $25 administrative charge.
For orders cancelled sixty (≥60) days or more prior to event date, only a $25 administrative charge will be levied.